It is not uncommon in many companies who have no dedicated computer/IT support that one or more employees end up diagnosing and fixing IT/computer problems as they occur. How many hours per week do these employees spend trying to solve computer problems instead of getting their primary work done? What is the price your business pays for this time, particularly when you take into account that their job description never intended for them to do such work?
Take moment to calculate the answer by entering the information below.