Though every company could benefit from the services of a Chief Technology Officer, very few small and medium sized businesses can afford the expense. Balsam can provide this service to its customers in pre-determined blocks of time. Chief Technology Officer (CTO) services provide strategic level guidance designed to help the business maximize profitability and efficiency through the use of technology.
Projects & Planning
Making strategic decisions and implementing processes for one's business can be very challenging with the rapid changes in technology that are occurring in the marketplace today. The Balsam CTO representative will take the time to get to know your business and its current technology needs, and help you to make informed decisions about how to address particular business technology needs in the future. This service can also include budget forecasting, implementing best practice policies, and employee training as needed.
IT Hardware/Software Management
With the constantly changing environment in the technology area, it seems impossible to keep up with every new idea that comes along that could benefit your business. The Balsam CTO can research and recommend the best hardware and software available, and help secure it at a reasonable cost. To further assist the client, Balsam can also track and report on all the licensing compliance agreements. In addition to making decisions about the best hardware (computers, servers, workstations, etc) and software to purchase, Balsam will also make the equipment available at a cost-savings through its vendor relationships. Balsam can also provide web host support and serve as the liaison with the internet service provider.